Hospitals, clinics, and health offices operate in environments where efficiency is necessary, pressure is high, and security is paramount. Medical research often goes hand-in-hand with technological advancement, and the care and keeping of high-cost, specific-use equipment is a major concern. Medical professionals strive to provide top quality treatments, care, and visit experiences to patients, both to preserve their health and to build positive office-patient relationships that will keep patients returning and recommending offices to friends and family. Behind the scenes, but essential to keep the rest moving, is the office network. How to build a network with a minimal equipment space requirement, beyond compliant security measures, and reliable speed and performance for both staff and patients? RG Nets’ rXg is the all-in-one networking gateway that does this and more at industry-beating prices. With each feature purpose-built with administrators and end users in mind, and new features in constant development, the rXg is ready to streamline and elevate your healthcare network.

Walk-through

After noticing a change in his health, Daniel schedules an appointment at his local clinic. It is part of the larger healthcare system in the town he has recently moved to. Upon arrival, he follows signs to several kiosks with mounted tablets. On the tablet, utilizing the rXg’s Sponsored Self-Registration, he is able to check in to his appointment. He enters his Personally Identifying Information (PII), fills out the requisite forms, and registers for an account with the clinic’s online charting service. Upon finishing, the kiosk informs him that the login he created will also grant him access to the clinic’s Wi-Fi.

vertical3: The clinic’s rXg, and related networking equipment, is easily managed in one small closet space thanks to its small footprint. With its “all in one box” and Everything Talks to Everything design, the clinic was able to cut down on severe hardware bloat and reserve significantly more space for vital medical equipment. Storage space was freed up, and management of networking hardware made much easier all through the single rXg dashboard and with minimal upkeep and cost.

Daniel takes a seat and connects to the Wi-Fi. When he selects it, he is automatically redirected to a Custom Captive Portal which prompts him to enter his login information. The portal is customized with the clinic’s logo, includes easy access to the clinic’s website, and even indicates the estimated waiting time before he will be able to see a physician. As he waits, his information entered at the kiosk is automatically sent to the front desk staff, who alert the PA that he has arrived. Before browsing, Daniel is prompted to agree to the Terms & Conditions of using the clinic’s network, which he accepts and then is able to freely check social media. If he had tried to use the network for any untoward purpose, such as downloading copyrighted content, he would have been stopped by the rXg’s Content Filter. If he had tried multiple times, the network administrators have configured the rXg to revoke his network access privileges.

Shortly thereafter, he is ushered to a room in the clinic for preliminary checks by the nurse. He passes a bank of staff busily entering patient information into their computers. With the rXg’s Multiple Passkey access, each staff member has a unique login to the system that they picked (within set safety parameters). With the rXg, administrators easily configure each login’s access to whichever programs, systems, and areas of the network are necessary for that individual, keeping information securely on a network-wide need-to-know basis. This also helps prevent users forgetting, sharing, or leaving out a common password to devices, a major security risk.

The nurse rolls in a mobile lab cart for Daniel’s basic tests. Some nurses on a previous shift had tucked it away out of its usual place to try and ensure they had claim to it later, but she was easily able to locate it with the rXg’s inbuilt Device Location Tracking. She enters Daniel’s results into the system. With the rXg’s SD‑WAN, All vital and instantly required network traffic, such as test results, patient notes, and prescription orders, are prioritized on the office network. Less immediately necessary network traffic, such as large backups or updates, are sequestered to their own back channel to prevent slowing daily work traffic. With Fair Share Equalization, network traffic is intelligently prioritized and handled by the rXg. This feature is as programmable or hands-off as administrators desire, but guarantees an improvement to network reliability and performance. End-users are not distributed on the network on a typical first-come, first serve basis, but bandwidth is instead portioned by the demands each user puts on the network. This ensures the network remains functional even if a small group of users or processes are placing heavy demands on it.

The doctor runs further tests on Daniel, the results of which he will be able to view as soon as they are available through the online charting system. With the rXg’s seamless Third Party Software Integration, staff and administrators can easily manage the charting software, as well as all utilized medical software, and on-site security programs, easily through the rXg’s dashboard.

When Daniel receives his results, he is advised to make an appointment at the hospital for further tests. When he arrives at the hospital, he is pleased to learn that he can utilize his same login to access their Wi-Fi. Connecting to the network brings him to a similar Captive Portal, though this one also includes a navigable map utilizing the rXg’s Wayfinding to help him find his way through the varied wings of the hospital.

Patient files are easily and securely shared between the healthcare system’s different sites, thanks to secured cloud storage – easily managed through the rXg – and the integrated VPNs protecting hospital network traffic from bad actors. Daniel’s new doctor easily references his records and runs the tests, the results of which Daniel receives a few days later. Everything came back well and he is able to rest easy. The charting program will keep him updated with any further results, and having an account on the healthcare network ensures he will receive convenient appointment reminders, seasonal health updates for procedures such as vaccinations, and can easily access information about paying and managing his billing and insurance on his account.

Of course, over his visits Daniel only comes in contact with a few of the rXg’s dozens of purpose-built features keeping hospital and clinic networks secure, streamlined, and functional. To learn more about how the rXg can take your healthcare network to the next level while keeping fully HIPAA and security compliant, visit rgnets.com or speak with your RG Nets Representative today.